TERMS AND CONDITIONS

Last updated August 25, 2024

AGREEMENT TO OUR LEGAL TERMS

We are Saclic Studio ('Company,' 'we,' 'us,' 'our'), a company registered in France at 60 RUE FRANCOIS IER 75008 Paris. We operate the website https://charo.ai (the 'Site'), the mobile application Charo.AI (the 'App'), as well as any other related products and services that refer or link to these legal terms (collectively, the 'Services').

You can contact us by phone at +62 (0) 823 24970937, email at contact@charo.ai, or by mail to 60 RUE FRANCOIS IER 75008 Paris, France.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and Saclic Studio, concerning your access to and use of the Services. By accessing the Services, you agree that you have read, understood, and agree to be bound by all these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

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1. OUR SERVICES

The Services are designed for users aged 18 and above. Persons under 18 are not permitted to use or register for the Services. The Services are provided for your personal, non-commercial use and are intended for users located in jurisdictions where access and use are lawful.

The Services may not be used in connection with any activities that would violate specific industry regulations (e.g., HIPAA, FISMA). You are responsible for complying with local laws applicable to your access and use of the Services.

2. INTELLECTUAL PROPERTY

We own or license all intellectual property rights related to our Services, including software, designs, content, and trademarks ('Marks'). You are granted a limited, non-exclusive, revocable license to access and use the Services for personal, non-commercial purposes.

Any unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited and will result in the termination of your access to the Services.

3. USER OBLIGATIONS

By using the Services, you agree to:

Violation of these obligations may result in the suspension or termination of your access to the Services.

4. PAYMENT AND CANCELLATION

We accept payment via Visa, Mastercard, American Express, and Discover. You are responsible for maintaining accurate billing information and ensuring your payment method is current.

All purchases are non-refundable. Subscription cancellations should be made through your respective platform (Apple iCloud or Google Play) at least 24 hours before renewal.

5. USER CONTRIBUTIONS

Users may contribute content, such as comments or media, to the Services ('Contributions'). By posting Contributions, you grant us a worldwide, perpetual license to use, reproduce, and distribute your Contributions. You are responsible for ensuring that your Contributions do not violate any laws or third-party rights.

We reserve the right to remove or modify any Contributions that violate our Legal Terms or are otherwise deemed inappropriate.

6. SOFTWARE LICENSE

We may provide software for use in connection with the Services. Your use of such software is governed by these Legal Terms or a specific end-user license agreement ('EULA'). Unauthorized reproduction or distribution of the software is prohibited.

7. THIRD-PARTY CONTENT AND WEBSITES

The Services may contain links to third-party websites or content. We are not responsible for the accuracy, appropriateness, or content of any third-party websites or materials accessed through the Services. Your use of third-party websites is at your own risk, and any transactions made through these websites are solely between you and the third party.

8. ADVERTISING

We may display advertisements in certain areas of the Services. We are not responsible for the products or services offered by third-party advertisers.

9. TERMINATION AND MODIFICATIONS

We reserve the right to terminate your access to the Services at any time, without notice, for any reason, including breach of these Legal Terms. We may also modify or discontinue the Services at our sole discretion.

10. PRIVACY AND DATA SECURITY

Your privacy is important to us. Please review our Privacy Policy at https://charo.ai/privacy for details on how we collect, use, and protect your personal information. By using the Services, you consent to the processing of your data in accordance with our Privacy Policy.

11. DISCLAIMERS AND LIMITATIONS OF LIABILITY

The Services are provided 'as-is' and 'as available.' We disclaim all warranties, express or implied, regarding the Services' performance, accuracy, and reliability. We are not liable for any damages arising from your use of the Services, including lost profits or data.

Our liability, if any, is limited to the amount paid by you for the Services in the preceding month or $20 USD, whichever is lower.

12. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless from any claims, damages, or expenses arising from your use of the Services, your Contributions, or any breach of these Legal Terms.

13. ELECTRONIC COMMUNICATIONS

By using the Services, you agree to receive communications from us electronically. You also agree that electronic communications satisfy any legal requirement that such communications be in writing.

14. DISPUTE RESOLUTION

Any disputes arising from these Legal Terms will be resolved through binding arbitration in accordance with the rules of the Centre de Médiation et d'Arbitrage de Paris (CMAP). The arbitration will take place in Paris, France, and the decision will be final and binding.

15. GOVERNING LAW

These Legal Terms are governed by and construed in accordance with the laws of France, without regard to its conflict of law principles.

16. CORRECTIONS

We reserve the right to correct any errors, inaccuracies, or omissions in the Services' content at any time without prior notice.

17. MISCELLANEOUS

These Legal Terms constitute the entire agreement between you and us regarding the Services. If any provision is found to be unenforceable, the remaining provisions will remain in effect. We may assign our rights and obligations under these Legal Terms to others at any time.

18. CONTACT INFORMATION

For any questions or complaints regarding the Services, please contact us at:

Saclic Studio
60 RUE FRANCOIS IER, 75008,
Paris, France
Phone: +33 6 80 51 56 06
Email: contact@charo.ai